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Synergy IT as a Managed Service provider
IT plays a vital role in today's Business. Doesn`t matter how big your organisation is or what vertical you are working in, to survive in this competitive world you have to implement latest technology in your business. Due to the ongoing business process, sometimes it becomes difficult to manage your IT infrastructure. This is where Synergy IT, a leading Managed Service Provider Toronto, can help you achive your goals of achieving maximum ROI with a minimal investment in the IT Support side. We provide the most robust and effective IT Management services to fulfill your business requirements. Our services are catered to all size of business, small, medium and large ensuring that your computer and network system works in a most effective manner.

How Managed Services model works:
Managed services let you outsource specific IT operations to a service provider. The managed service provider is responsible for monitoring, managing and most often problem resolution for selected IT systems and functions on your behalf. The providers offer services for desktops, laptops, servers, storage systems, networks and applications. The additional benefits customer gets are email/text alerts, data security, patch management, data backup and recovery. Offloading routine infrastructure management to experienced managed services professional lets you concentrate on running your business, with fewer interruptions.

Managed Services Toronto

Just like larger companies, small businesses need technology to operate efficiently and to compete effectively. If you fall behind in keeping up with things such as backups, patches and security, the odds are that you'll face an IT outage or another problem down the road that will negatively impact your business. For instance, if your e-mail server, customer relationship management system, financial application or network goes down unexpectedly, you face substantial productivity and revenue losses as a result.

Managed Service Providers act as an IT department for your concern. They support you for routine IT infrastructure monitoring around the clock, sending alerts where something goes wrong or even dispatching their own tech if it needs onsite support. The organizations can rely on the service provider for ongoing IT support while their own IT staff focus on higher-value projects. By proactively monitoring and maintaining client's systems, an MSP can help avoid many technology problems in the first place. Should an issue occur, an experienced MSP can troubleshoot and resolve it more efficiently.

Typically an initial assessment is made to determine the current IT infrastructure and management requirements to help customer decide what services and service levels they need. With Managed Services Client can decide what part of IT services they want to outsource. So instead of putting full control in the hands of an outside IT company or a MSP it's the client who decides what they want to handle them. In addition, the MSP monthly/ yearly subscription model gives more expense predictability than a consultant-type time and billing model. The pricing structure for Managed services is usually subscription based. Depending on the services pricing is usually based on the infrastructure of the customer, with different packages priced at different levels.


Benefits of Managed IT Services:
With the introduction of e-directory Novell is competing with windows networks. We have many years of experience and skills in supporting Novell networks. We currently support any version of Novell.

  • Complete Peace of mind
  • Smooth and Seamless IT Services
  • No additional staff to hire for IT services
  • 24X7 dedicated support as and when needed
  • Support all Operating Systems such as MAC, Windows, Linux etc
  • Automated and Scheduled data back-ups
  • Most of IT issues resolved quickly via remote support
  • Aaccess to complete IT support such as Phone support, remote access support and onsite support for fastest resolution
  • Ongoing Server examines and automatic repairs for faults
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• What Our Clients Say

 
 

Logistics Manager Mississauga
We badly needed a computer support company that could handle all our server and computer. Synergy IT is doing a great job and we are totally trouble free as they are quick in resolving all the IT issues.


Leading Property services Manager in Toronto
We have utilized Synergy IT services for years now and they have always been reliable and fast on any IT support issue. I am pleased to recommend them


Windows Manufacturing Company
The techies are knowledgeable, very responsive to issues and always supportive to help any time of the day.


Large food processing plant
Synergy IT has been taking care of our networking needs since 2005. Pat especially has always been great and always willing to support. All other support guys are also quick to respond when issues arise.


Leading Law Firm Toronto
We are very satisfied with Synergy IT, they are always there when we need them. They take care of our total Network support and we would recommend them to anybody.


Leading NGO Canada
They offer a great range of services. We buy most of our Hardware equipments from them and their prices are best.


IT Executive: Healthcare
Synergy guys are always a pleasure to work with. Always very cheerful and willing to help. Always gets back to me promptly.


Manager IT: Services Industry
Thank you for your continuing excellent service in 2010. Looking forward to another fruitful year.


IT Co-ordinator, Logistics Company
I am satisfied with the prompt response to service requests.


NGO, IT Manager
We are satisfied


Buyer: Retail Industry
You guys are the best :)


Plant Manager: Manufacturing
It is my pleasure to do business with Synergy IT


Manager IT: Services Industry
Great support and reliability


IT Director: Leading Hotel in Toronto
We are strongly satisfied with our dedicated account manager, she is always responsive and accomodating to all different kinds of requests, not to mention her understanding to the hospitality business needs in a 24x7 operational environment.


Director IT: Food Industry
We had some difficulties in 2010 in getting accurate information Microsoft licensing options, and with one call to our Synergy account manager, she was able to set up a meeting to discuss our questions and goals, and promptly provided us with options, which is why IT Synergy is now our supplier of choice for Microsoft licensing going forward. Our Account manager has done a great job for us in 2010 and I would like to recognize that.


Manager IT, Manufacturing
Synergy is always quick to respond and excellent response/service time on printer service calls.


Services Industry
Synergy techs comes in and does a great job each visit, very professional.


Manager Operations
I enjoyed both presentations and the patience of the IT group was amazing as we were working with some newby staff with our group.


Four Star Hotel Toronto
The techies are knowledgeable, very responsive to issues and always supportive to help any time of the day.


Leading Courier Company Mississauga
Thanks for your great service. Both times the tech arrived exactly when we asked and completed the job very quickly and efficiently.
 
 
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Also serving Toronto, Brampton, Hamilton, Markham, Richmond Hill, Kitchener, Waterloo, Burlington, Ontario and all major cities in Canada
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