Synergy 24/7 Helpdesk
Synergy 24X7 Remote Helpdesk Subscription
Flat fee monthly support for remote users:
Emergency response time: within 1 hour
Non-emergency response time: within 4 hours.
Guaranteed response times as well as professional IT services by certified techs.
Customized support plans as per Business Needs.
Add-On support options:
- On-site support
- IT assessment and documentation
- Network and Server support
- Backup and disaster recovery
- Firewall VPN support
- Cloud Applications Support
- IT Security services
- Compliance and governance
- Hardware life cycle management
- Extended warranties
- Data destruction and hardware disposal options
*Terms And Conditions apply on pricing below. Please contact us for details.
9 AM to 5 PM
Monday to Friday
Remote Support
(Canada wide local time)
Level I and Level II Help Desk support. When you sign up for a Business hours helpdesk Subscription, you can choose between a helpdesk service that is accessible five, six, or seven days a week.
1 – 10 Users
$75/User/Month*
11 – 50 Users
$55/User/Month*
51 – 149 Users
$45/User/Month*
150+ Users
$30/User/Month*
Level I and Level II Help Desk support. When you sign up for a 24-hours helpdesk Subscription, you can choose between a helpdesk service that is accessible five, six, or seven days a week.
24 X 7 Remote Support