Technical Support Engineer

Synergy IT Solutions looking for a technical support engineer with minimum 3 years experiences in IT support.
Technical skills for configuration, deployment and proactive maintenance of Hybrid and Cloud Infrastructures of various Clients based on the following technologies;

– Windows servers and Active directory, Microsoft Exchange Upgrades and migrations, Server Virtualizations – Microsoft Hyper-V, VMWare

– Microsoft Azure AD, Site recovery, Microsoft 365 deployment, migration from exchange or Gsuite, intune deployment

– Setup backup replications and monitoring, VeeAM backup, Cloud backups management

– SAN/NAS configuration & support, Good TCP/IP networking skills

– Experience in configuring and supporting firewalls, wireless access points and switches

– Familiarity with Avast/Barracuda or any other managed services platform

-Expertise on security assessment tools and experience in preparing gap analysis reports and recommendation reports will be an asset

Other skills/requirements

– Effective team player, Ability to work under pressure with multiple clients

– Interest to learn new technologies, Ability to find solutions to technical problems

– Documentation and reporting skills

– Availability to work weekends and after hours when required occasionally as per business requirement.

Job Types: Full-time, Permanent