Managed IT Service Features and Benefits
Synergy IT delivers best practices monitoring and management of all your IT assets with the use of hundreds of Policy Modules. Policy Modules are sets of monitoring and alerting rules, developed in partnership with leading vendors like Microsoft, Intel, Cisco, Symantec and others. Policy Modules help ensure that everything in your IT environment is being effectively monitored and alerted on, and puts performance-related data at our fingertips. Detailed, accurate data also helps expedite diagnostics and resolution when IT issues do occur.
Our Managed IT Service Program is a robust and complete network monitoring solution that allows us to monitor and manage your IT infrastructure in a secure and customized environment. Our Managed Service program automatically discovers key metrics for network resources, such as hardware, operating systems, virtual infrastructure, databases, middleware, applications, and services. We use this information to easily and quickly pinpoint and diagnose network issues. Check our the Benefits of Managed IT Services. Our Managed Service Solutions includes the following vital features:
Real-Time Performance Monitoring
To protect your data and assets, we can monitor the status and operational efficiency of your firewalls, your backup tools and data storage assets 24 X 7. Remote IT monitoring for faster resolutions.
To capture traffic flow data for any device on the network and then use it to identify which users or applications are generating traffic on your network and how much network bandwidth they are consuming.
Functionality that provides complete protection against viruses, trojans, malware, and web-based threats, as well as remediation for these issues.
For monitoring network events, traffic, and conditions, then establishing a performance baseline to avoid false-positive alerts from normal network activity.
Automated Software Patches
Using extensive automated patching capabilities for Microsoft systems and software based on Windows Software Update Services (WSUS), we can ensure customer assets and data are protected with immediate patching direct from Microsoft.
Synergy IT minimizes disruptions to your work environment by resolving issues proactively, Deep, remote visibility into the health and performance of your IT assets allows us to diagnose problems faster than ever.