IT Staff Augmentation Services

Business Challenge

Toys R Us Canada, a multinational retailer of toys, decided to bring their outsourced IT Helpdesk inhouse, as a change in business strategy. They were looking for an IT partner who could assist them for this setup within a short notice.


Synergy IT Team was chosen for this important time bound project for Toys R Us to place 6 helpdesk techs for few months on a temporary hire until they evaluate exact helpdesk load to meet their needs ongoing with internal team and finalize the number for permanent hires. Synergy IT vetting team worked extended hours to get a team of 6 helpdesk techs placed onsite within a short notice. Client was satisfied with tech talent, personalized service and hard work by Synergy Team.

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