Managed IT Services

Automatic notifications when network performance degrades, allowing for faster remediation hence reducing negative downtime impact. When a site visit is required, immediate, automatic alerts guarantee a rapid response

Our technology allows us to monitor any device 24/7 keeping track of the status level of your infrastructure environment. Synergy IT will proactively monitor your network and remotely address potential points of failure before they become critical.

Reports enables you to generate reports for all collected network data. You can drill down into specific time periods or events or change chart type with a single click – a feature that is particularly useful when troubleshooting issues. Leveraging the report scheduler, email reports on a daily, weekly or monthly basis to colleagues and executive management

Patch Management allows our engineers to automatically manage and control critical Windows updates to ensure that your devices are protected with the latest security patches and updates

Network Traffic Analysis provides unparalleled visibility into traffic network patterns and usage to determine how traffic impacts the overall health of the network through real‐time packet capture

Our engineers have capabilities to see customized views of each of our customers. Accurate, up-to-date data simplifies capacity management and upgrade planning

This includes maintaining all servers – from patching/updating to incident management to around-the-clock monitoring and everything in between – ensuring optimal performance.

This may include a set amount or an unlimited amount of hours available for support, whether it’s onsite or remote, depending on your unique needs.

This includes the development and ongoing testing of a customized backup and disaster recovery plan designed to keep your business functioning, no matter what happens.